At Down Device, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our services. By accessing or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information:
Personal Information: When you create an account or contact us, we may collect:
Name
Email address
Payment information (for subscription plans)
Device and Usage Data: When using our monitoring services, we may collect:
IP addresses and URLs of devices being monitored
Network activity data (for status monitoring purposes)
Cookies and Tracking: We may use cookies to enhance your experience. You can disable cookies in your browser settings.
2. How We Use Your Information
We use the collected information to:
Provide and improve our services
Process payments and manage subscriptions
Respond to customer support inquiries
3. Data Sharing
At Down Device, we value your trust and prioritize your privacy. We will never share your data with third parties, except in the following cases:
To comply with legal obligations
To protect the rights, property, or safety of Down Device, our users, or others
4. Data Retention
We retain your data for as long as necessary to provide our services or comply with legal requirements.
5. Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
Access the personal data we have collected about you
Request corrections or updates to your information
Request the deletion of your personal data
To exercise these rights, please contact us at support@downdevice.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: