Terms of Service

Effective Date: 12/1/2024

1. Acceptance of Terms

By accessing or using the services provided by Down Device, you agree to comply with and be bound by these Terms of Service. If you do not agree, you may not use our services.

2. Description of Services

Down Device provides network monitoring solutions, including real-time status updates, SNMP management, and integrations with other 3 party tools. Features are subject to the subscription plan selected.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information during registration.
• Use our services in compliance with all applicable laws and regulations.
• Maintain the confidentiality of your account credentials.

4. Prohibited Activities

You may not use our services to:

• Engage in illegal activities or violate any laws.
• Distribute malware, spam, or other harmful content.
• Interfere with the operation of our platform or services.

5. Subscription and Billing

Your subscription to Down Device services is subject to the plan selected. Payments are non-refundable except as required by applicable law. We reserve the right to update pricing and subscription terms with prior notice.

6. Limitation of Liability

To the fullest extent permitted by law, Down Device is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

7. Termination

We reserve the right to suspend or terminate your access to our services at any time for violations of these Terms or other misconduct.

8. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Down Device
Email: support@downdevice.com
Phone: 336-618-7425